Our People
The Doyle Collection is a multicultural team of 1,400 people
working across five cities in Ireland, the UK and the
US. All of our employees participate in the
Proud Induction and Proud Customer Service Training when
they join the company. The Proud Programme continues
throughout our employees' careers with The Doyle Collection, and
provides the foundation for the training and development
instrumental to the consistent delivery of expert service
across our group. At the heart of the Proud Programme is our basic
philosophy, known as the Proud Values:
Meet every guest with a smile, a greeting and an
enquiry
We provide a warm welcome to our guests at every turn so they feel
safe and cared for. We care about the well-being of our guests and
actively look for opportunities of how to enhance their
experience.
We love saying “yes” to our guests
We enjoy being part of the hospitality industry and feel pride and
purpose in assisting our guests and fulfilling their needs. We will
do whatever we can to help our guests.
We are proud of our work and respect everyone that we
work with
We demonstrate respect to each other at all times and to the jobs
we perform, recognizing the success of The Doyle Collection rests
with how effectively we perform as a team. We are considerate of
our colleagues and show appreciation.
